Every day, your team juggles information from a dozen different places. There’s that crucial market report sitting in someone’s Slack, the competitive analysis buried in a shared drive, and endless web searches trying to piece together what’s happening in your industry right now.
Sound familiar? You’re not alone.
Most enterprise teams waste hours every week hunting down information that should be at their fingertips. They’re stuck switching between internal documents and Google searches, trying to connect dots that should already be connected. It’s exhausting, inefficient, and frankly, it shouldn’t be this hard.
That’s exactly why we built Perplexity’s Internal Knowledge Search.
What Makes Research So Frustrating Right Now?
Think about the last time you needed to put together a comprehensive analysis for your team. You probably started with a web search, then remembered there was a relevant presentation from last quarter, maybe checked if anyone had done similar research before, and somehow ended up with twenty browser tabs open and still felt like you were missing something important.
The problem isn’t that the information doesn’t exist. It’s that it lives in two completely separate worlds that don’t talk to each other: your company’s internal knowledge and everything that’s happening outside your organization.
Until now, there hasn’t been a good way to search both at the same time. You’d use one tool for internal documents and another for web research, then manually try to synthesize everything together. It’s like trying to complete a puzzle when half the pieces are in one box and half are in another.
How Perplexity Changes Everything
With Perplexity’s Internal Knowledge Search, you can finally search across both your internal files and the web simultaneously. Ask a question, and you’ll get answers that draw from your company’s proprietary knowledge alongside the latest information from across the internet.
Here’s what that looks like in practice:
Your sales team can quickly research a prospect by combining your internal notes about similar companies with the latest news about their industry. Your product team can validate a new feature idea using both your user research and current market trends. Your HR team can answer employee questions by searching your internal policies alongside general best practices.
The magic happens when these different knowledge sources work together instead of in isolation.
Real Companies, Real Results
We’ve been working with enterprise customers who got early access to Internal Knowledge Search, and the results speak for themselves.
Financial services firms are conducting much stronger due diligence by pulling together their internal research notes with live market data and industry news. Sales teams are cutting their RFP response time in half by combining past proposals with fresh insights from the web. HR departments are helping employees find answers about benefits faster by searching existing documentation alongside general resources.
One of our customers, Databricks CEO Ali Ghodsi, told us that Perplexity Enterprise Pro helps their team save about 5,000 working hours every month. That’s the equivalent of hiring 30 additional researchers, except these “researchers” work 24/7 and never miss anything important.
Product teams at companies like Zoom use Perplexity’s Focus feature to do targeted research that combines their internal product data with external market intelligence. HP’s sales force uses it to research prospects more thoroughly, creating more compelling pitches by understanding both their internal capabilities and their prospect’s specific challenges.
Beyond Just Search: Perplexity Spaces
Research rarely happens in isolation. That’s why we also created Perplexity Spaces, which work like dedicated research hubs for your team projects.
Think of Spaces as your team’s private research workspace. You can upload the specific files that matter for your project, invite the right team members to collaborate, and even customize how Perplexity responds to questions by choosing different AI models and setting specific instructions.
Whether you’re working on a competitive analysis, preparing for a big client presentation, or researching a new market opportunity, Spaces gives you a dedicated environment where everyone on your team can contribute and access the same information.
The collaboration aspect is crucial. Instead of everyone doing their own research and then trying to combine findings in a meeting, your team can build knowledge together in real-time. Questions get answered faster, insights get shared immediately, and everyone stays on the same page.
How It Actually Works
Getting started is straightforward. Enterprise Pro users can upload files to a central repository that everyone in the organization can search. When you ask a question, just select “Web + Org Files” and Perplexity will search both your internal knowledge and the web simultaneously.
For project-specific work, you can create custom Spaces. Upload the relevant files for that particular project, invite your collaborators, and customize how you want Perplexity to behave for that specific use case. Maybe you want it to prioritize certain types of sources, or respond in a particular tone, or focus on specific aspects of the information.
Every answer includes citations, so you always know where information is coming from—whether it’s from your internal documents or external sources. This transparency is crucial for building trust and enabling deeper exploration of topics.
What’s Coming Next
We’re just getting started. Soon, Enterprise Pro customers will be able to connect third-party data sources like Crunchbase and FactSet directly to their Perplexity workspace. Imagine being able to search across the web, your internal files, and specialized business databases all at once.
More integrations are coming, which means your research capabilities will keep expanding over time. The goal is to make Perplexity the single place where your team can find answers to any question, regardless of where that information originally lives.
The Bottom Line
Your team’s time is valuable. Every hour spent hunting for information is an hour not spent analyzing, strategizing, or creating value for your customers.
Perplexity’s Internal Knowledge Search eliminates the friction between internal and external research. Instead of juggling multiple tools and manually connecting information from different sources, you get comprehensive answers that draw from everything that’s relevant to your question.
The companies already using this approach are seeing significant productivity gains. They’re making better decisions faster because they have access to more complete information. They’re avoiding the blind spots that come from only looking at internal data or only searching the web.
Most importantly, they’re spending less time searching and more time thinking about what the information actually means for their business.
Ready to see how this could work for your team? Learn more about Perplexity Enterprise Pro and start connecting your knowledge sources today.